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Investigation FAQs

Important items for consideration before contacting our office.

The IG conducts investigations and inquiries into allegations of wrongdoing by military or civilian members of NPS.

Ethics rules require all personnel to be vigilant against the possibility of illegal or improper acts and report them to their chain of command or an IG.

Anyone can file a hotline complaint.

The IG investigates matters involving:   
• Abuse of authority, position, or title
• Bribes, kickbacks, and acceptance of gratuities
• Conflicts of interest
• Ethics violations
• Fraud, including travel fraud
• Improper gifts
• Improper referral for mental health evaluations
• Mismanagement
• Misuse of government resources, including official time, property, position and public office
• Political activities
• Procurement or contract Issues
• Purchase card and travel card abuse
• Reprisal
• Safety and public health
• Systemic problems
• Time and attendance
• Waste
It depends. The IG may decline to investigate, especially if other channels exist for handling the matter.  You should first attempt to resolve problems using the chain of command and available avenues of redress.  If you’ve attempted this and can show that the process was flawed or lacked independence, we will review the process to see whether proper procedures were followed.
In person, by phone, email, fax, letter, or by use of the online hotline form.  Our experience has shown that written complaints are more organized, provide more details, and are less emotional.

No. You may request confidentiality or anonymity.

If you request confidentiality, we will make every effort to protect your identity from disclosure; however, we cannot guarantee confidentiality since disclosure may be required during the investigation or in the course of corrective action.

If you file your complaint anonymously, we won’t know who you are, and won’t be able to contact you to request additional information or to give you the results of the investigation.

An investigator will evaluate your complaint and determine if it warrants investigation or if it should be referred to other authorities or to the command for a response.
We will contact you to let you know what action was taken on your complaint (if you provide your name and contact information).
Most investigations are completed within 90 days, but can take longer depending on the complexity of the case.
Once the investigation is closed, you may submit a request under the Freedom of Information Act to obtain a copy of the report.